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Anonymous
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Lumia 735 Custom Ringtone

I have transferred a midi ringtone to a Lumia 735. I can see it when viewed by cable from my PC and using Files on the phone. The ringtone shows in the Ringtones folder but is not visible when I want to change the current ringtone.

I have googled it and it appears that it should appear in the list "Custom" but it isn't. Any ideas please as I've become attached to it.

Posts: 109,091
Topics: 561
Solutions: 14,438
Registered: ‎04-04-2012

Re: Lumia 735 Custom Ringtone

Help here https://www.windowsphone.com/en-gb/how-to/wp8/settings-and-personalization/add-ringtones-to-my-phone
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: Lumia 735 Custom Ringtone

I've done that and the ringtone is preent in the ringtone folder of the phone. Unfortuately it is not visible on the list of ringtones available to change on Settings/Ringtones.

I've always used it on previous Nokias without any problem. Does the fact that it is a midi file pose a problem?

Posts: 109,091
Topics: 561
Solutions: 14,438
Registered: ‎04-04-2012

Re: Lumia 735 Custom Ringtone

It's possible certain file types may not be compatible.
Try importing an MP3 file (less than 30mb) in the same way and see if it shows up under "Custom" in the ringtones list.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: Lumia 735 Custom Ringtone

Thanks for your help MI5. I've just read that the phone require mp3 or WAV files and I've converted my MIDI ringtone to WAV and don't like the result. I have therefor ditched the idea and have settled for one of the phones tones.
Posts: 109,091
Topics: 561
Solutions: 14,438
Registered: ‎04-04-2012

Re: Lumia 735 Custom Ringtone

You could always download the zedge app and see if you can find your ringtone on there.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)