Lumia 625 with 8.1 cannot connect to wireless network

[Anonymous]

Hello I have a Lumia 625 with the new 8.1 update. 

The trouble is I cannot connect to the works wireless hidden network which is WPA2.  My personal phone is a Lumia 920 with the developer preview of 8.1 and this connects fine.

Help?

Thanks

Robert

[Anonymous · Accepted solution]

Hi

Seems to be a possible bug in 8.1

http://social.msdn.microsoft.com/Forums/en-US/b862c3c4-9bb7-44a2-bba7-fc473805868a/windows-phone-81-...

A similar thread http://forums.wpcentral.com/windows-phone-8-1-preview-developers/281254-wp-8-1-hidden-wifi-settings-...

Edit ; you may need to speak to your works I.T Dept.

Soft Reset: By pressing down the Volume Down + Power buttons for 10-15 seconds (or until the device vibrates) you can perform a soft reset on your device. This is a little bit like a factory reset for your phone's OS only you get to keep all of your personal data. Think of it like restarting your PC. This is the first thing you should try if your device is behaving oddly.

[Anonymous]

Might be worth checking if the network if MAC address restricted with your work place IT department too.