@laura18
You need to print your order from your recent orders in your MyO2.
If you choose to print it as a pdf you can save the file and attach it to your claim.
https://www.samsung.com/uk/galaxy-watch-offer/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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