Solved: Can't find my order

Anonymous · ‎08-12-2014

Had message my phone order has been delayed but can't find it online

MI5 · ‎08-12-2014

Track in your My O2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-12-2014

Track in your My O2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎08-12-2014

However, a delay usually means the phone is out of stock 😞
Have a chat with CS http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-12-2014

Nothing there dude. Wife's phone came in time, but mine delayed 😞

MI5 · ‎08-12-2014

Have you got an order number at all....?
Either way, call CS and they can track it for you.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-12-2014

Yeh I'm guessing out of stock. No live chat to CS available 😞

MI5 · ‎08-12-2014

Call them mate.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎09-12-2014

Yeh I will thanx, just annoying cos we've had same phone just different colour 😕

MI5 · ‎09-12-2014

Same thing with 1020's at mo.
Black out of stock but yellow in stock.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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