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Appalling Support!

Anonymous
Not applicable

on ‎15-11-2016 14:54

on ‎15-11-2016 14:54

O2 App no longer works on BlackBerry yet they soon put you on a 24 month contract for BB device. Rarely and on-line chat staff to discuss problems with. Never answer letters. Advertise free upgrade if contract finishes before April 2017 yet when you look further into the offer it is only for certain makes/models as if O2 are getting something in their back pocket from the likes of Apple. Got to get away from this network asap!

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MI5
Level 94: Supreme
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on ‎15-11-2016 15:13

on ‎15-11-2016 15:13

Mike, if you're not happy, you can officially complain here http://www.o2.co.uk/how-to-complain
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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