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how do i leave o2 my phone broke they wont give me a bill pay phone im paying for a sim i cant use

Anonymous
Not applicable

i cant contact they thru live chat and they just leave me on hold when i try ring them to leave

Message 1 of 5
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Anonymous
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Sounds like you're already trying the correct things. Perserverence I'm afraid.

Message 2 of 5
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MI5
Level 94: Supreme
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Registered:
You can put your sim in any unlocked or O2 phone.
You can't just leave if your phone breaks.
If under warranty you can send it in for repair but if you broke it it is your responsibility or claim of any insurance.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 5
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Anonymous
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viridis
Level 56: Guvnor
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Registered:
Be warned, you can "Leave" your contract at any time. But you are still liable for your full minimum term payments
Message 5 of 5
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