on 18-11-2013 13:17
on 18-11-2013 13:17
Where on earth do I go to report awful reception problems? Started about two months back (probably coincided with pathetic 4G launch here) and now I cannot receive important business calls if I'm at home in the office. Absolutely no help online....no guidance or instructions on who to report this to......shocking support from another money-grabbing, ethics-free corporation.
18-11-2013 13:26 - edited 18-11-2013 13:29
18-11-2013 13:26 - edited 18-11-2013 13:29
1 download and use mynetwork app from o2 if you have a compatiable handset. It allows faults to be reported
2 depending on your user type ring 202 pay monthly 8002 business or 4445 payg
3 use live chat
4 contact us is as the bottom of every o2 web page including the forums.
5 Depending on user type try tugo app on a compatiable handset on pay monthly or discuss with o2 about a boostbox business trariff customers only (nothing for pay as you go)