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Refunds

HelpMe6
Level 1: Joiner
  • 1 Posts
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Hi. I don’t seem to have received my refund

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TallTrees
Level 52: Innovator
  • 12443 Posts
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Hi there @HelpMe6 

Welcome to the O2 community 

We don't have access to accounts so you need to contact o2 customer services Here 

Guide: How to find help & contact O2 

Includes social media contacts if this suits you



HAPPINESS IS BEE SHAPED

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Bambino
Level 86: Prestigious
  • 24386 Posts
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@HelpMe6 

Speak to the Payment Management Team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

I DO NOT WORK FOR O2



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