Is there a boycot I don't know about?

Liquid · ‎09-06-2013

It's been so dead the past few days. Have I missed a memo?:D

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told

MI5 · ‎09-06-2013

We've been directing everyone to use live chat so all the customers with issues have now committed suicide

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎09-06-2013

Well the sun has been out so maybe they have realised there's more to life than a new phone!

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Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎09-06-2013

@perksie wrote:
Well the sun has been out so maybe they have realised there's more to life than a new phone!

i hope they do, a phone isnt lifes only thing to do

Liquid · ‎09-06-2013

More to life than a new phone? Blasphemy!

Sun was sooo nice today a nice wind so it kept cool as well. That's our English summer done and dusted haha

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told

Anonymous · ‎10-06-2013

@Liquid wrote:
More to life than a new phone? Blasphemy!

Sun was sooo nice today a nice wind so it kept cool as well. That's our English summer done and dusted haha

Quite right.

Some members have been kinda refraining from posting due to the possible changes within 02 but to be fair even those members have been posting !

Ive not really understood the suggestion to direct newbies with issues to contact Live Chat when we all know Live Chat are currently really only ok for limited general enquiries.

The only person affected and inconvenienced here is the newbie.

I became a member to help not hinder !

Anonymous · ‎10-06-2013

They want to boost live chat & make people use that. We know they are limited but we are actually helping them too which is odd considering all things

MI5 · ‎10-06-2013

@Anonymous wrote:
Ive not really understood the suggestion to direct newbies with issues to contact Live Chat when we all know Live Chat are currently really only ok for limited general enquiries.

Directed to live chat on the request of an O2 employee ;

It is the intent of O2 to steer all CS issue through outsourced live chat so the only way the failings will be addressed is if the weaknesses in the system are highlighted.

It's not a case of hindering, moreover, assisting O2 with recognising where improvements are needed

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Liquid · ‎10-06-2013

Arrgh we'll be helping speed up the process

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told

Liquid · ‎10-06-2013

I am interested to know if capita have all our details and are selling them as part of the contract.

Just I've had an explosion of slam texts/calls over the past 4 days. They're pretty relentless:(

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told