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Is there a boycot I don't know about?

Liquid
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It's been so dead the past few days. Have I missed a memo?:D
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
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MI5
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We've been directing everyone to use live chat so all the customers with issues have now committed suicide wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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perksie
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Well the sun has been out so maybe they have realised there's more to life than a new phone! Smiley Surprised

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Anonymous
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@perksie wrote:

Well the sun has been out so maybe they have realised there's more to life than a new phone! Smiley Surprised


i hope they do, a phone isnt lifes only thing to do

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Liquid
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More to life than a new phone? Blasphemy! open_mouth

Sun was sooo nice today a nice wind so it kept cool as well. That's our English summer done and dusted haha
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
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Anonymous
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@Liquid wrote:
More to life than a new phone? Blasphemy! open_mouth

Sun was sooo nice today a nice wind so it kept cool as well. That's our English summer done and dusted haha

Quite right.

 

Some members have been kinda refraining from posting due to the possible changes within 02 but to be fair even those members have been posting !

 

Ive not really understood the suggestion to direct newbies with issues to contact Live Chat when we all know Live Chat are currently really only ok for limited general enquiries.

 

The only person affected and inconvenienced here is the newbie.

 

I became a member to help not hinder !

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Anonymous
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They want to boost live chat & make people use that. We know they are limited but we are actually helping them too which is odd considering all things
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MI5
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@Anonymous wrote:

Ive not really understood the suggestion to direct newbies with issues to contact Live Chat when we all know Live Chat are currently really only ok for limited general enquiries.


Directed to live chat on the request of an O2 employee ;

 

It is the intent of O2 to steer all CS issue through outsourced live chat so the only way the failings will be addressed is if the weaknesses in the system are highlighted.

 

It's not a case of hindering, moreover, assisting O2 with recognising where improvements are needed wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Liquid
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Arrgh we'll be helping speed up the process grin
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
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Liquid
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I am interested to know if capita have all our details and are selling them as part of the contract.

Just I've had an explosion of slam texts/calls over the past 4 days. They're pretty relentless:(
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
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