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Level 44: Clearly Talented
Posts: 5,942
Registered: ‎18-09-2012

Is there a boycot I don't know about?

It's been so dead the past few days. Have I missed a memo?Smiley Very Happy
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told Smiley Wink
Posts: 112,163
Topics: 565
Registered: ‎04-04-2012

Re: Is there a boycot I don't know about?

We've been directing everyone to use live chat so all the customers with issues have now committed suicide Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 27,019
Topics: 247
Registered: ‎29-07-2008

Re: Is there a boycot I don't know about?

Well the sun has been out so maybe they have realised there's more to life than a new phone! Smiley Surprised

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Anonymous
Posts: 0

Re: Is there a boycot I don't know about?


@perksie wrote:

Well the sun has been out so maybe they have realised there's more to life than a new phone! Smiley Surprised


i hope they do, a phone isnt lifes only thing to do

Level 44: Clearly Talented
Posts: 5,942
Registered: ‎18-09-2012

Re: Is there a boycot I don't know about?

More to life than a new phone? Blasphemy! Smiley Surprised

Sun was sooo nice today a nice wind so it kept cool as well. That's our English summer done and dusted haha
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told Smiley Wink
Anonymous
Posts: 0

Re: Is there a boycot I don't know about?


@Liquid wrote:
More to life than a new phone? Blasphemy! Smiley Surprised

Sun was sooo nice today a nice wind so it kept cool as well. That's our English summer done and dusted haha

Quite right.

 

Some members have been kinda refraining from posting due to the possible changes within 02 but to be fair even those members have been posting !

 

Ive not really understood the suggestion to direct newbies with issues to contact Live Chat when we all know Live Chat are currently really only ok for limited general enquiries.

 

The only person affected and inconvenienced here is the newbie.

 

I became a member to help not hinder !

Anonymous
Posts: 0

Re: Is there a boycot I don't know about?

They want to boost live chat & make people use that. We know they are limited but we are actually helping them too which is odd considering all things
Posts: 112,163
Topics: 565
Registered: ‎04-04-2012

Re: Is there a boycot I don't know about?


@Anonymous wrote:

Ive not really understood the suggestion to direct newbies with issues to contact Live Chat when we all know Live Chat are currently really only ok for limited general enquiries.


Directed to live chat on the request of an O2 employee ;

 

It is the intent of O2 to steer all CS issue through outsourced live chat so the only way the failings will be addressed is if the weaknesses in the system are highlighted.

 

It's not a case of hindering, moreover, assisting O2 with recognising where improvements are needed Smiley Wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 44: Clearly Talented
Posts: 5,942
Registered: ‎18-09-2012

Re: Is there a boycot I don't know about?

Arrgh we'll be helping speed up the process Smiley Very Happy
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told Smiley Wink
Level 44: Clearly Talented
Posts: 5,942
Registered: ‎18-09-2012

Re: Is there a boycot I don't know about?

I am interested to know if capita have all our details and are selling them as part of the contract.

Just I've had an explosion of slam texts/calls over the past 4 days. They're pretty relentlessSmiley Sad
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told Smiley Wink