First Google Store Opens in London

[Bambino]

I'm surprised it's taken this long.

http://www.telegraph.co.uk/technology/google/11462726/Google-opens-first-ever-Google-Shop-in-London....

[Cleoriff]

It always amazes me that these so called store 'guru's' can have so much expertise in such a variety of products 

You can go instore one day and see an assistant spouting all his knowledge about computers, laptops and audio equipment....next day he will be just as knowledgeable about washing machines, microwaves and vacuum cleaners

A saying springs to mind...'jack of all trades....master of none'.....

[jonsie]

Apparently they have product training days......

[anticpated]

Sale politics. Telling people what they think they need to hear.

[Cleoriff]

---

@jonsie wrote:

Apparently they have product training days......

---

Oh I am sure they do...a bit like me being an expert in opthalmology one day, orthopaedics the next ..throw in a bit of ITU expertise  and mix it all up to be a master of cardio-thoracics....

Mmmmmmm....

[viridis]

---

@jonsie wrote:

Apparently they have product training days......

---

Well, it was a training of sorts I guess. 

[jonsie]

I think it consists of never giving a potential customer time to browse and consider what they like or need....

[viridis]

Nope, it's "push knowhow and Norton / office bundle" let the reps deal with the tech stuff

[anticpated]

So true it's scary.

[anticpated]

A couple of times I had to correct the sales assistant because they tried to feed me tripe. Every shop which sells technology is the same. To pick up on a point made earlier, you should do your research first and then buy.

Generally they don't like it I find, as it probably makes their job harder if the intention is to fob you off with certain stock. I like audio stuff, so tend to be very fussy; after many weeks of decision (around 4) I decided to buy Shure SE425 in-ear headphones. Top of the line would be SE846 although these would be harder to drive over a mobile headset output plus they cost about £850.

It is the same when it comes to handsets although I would say Nexus editions are always give you the best bang for your buck; up to the moment software upgrades and a central platform to base performance against rival products.

Forced sale targets are an ugly business and counter-productive in gaining trust and momentum between you and the customer. If I want to take a journey to Edinburgh, don't persuade to me to go on the Glasgow bus instead.

[Anonymous]

Has anyone visited the Google store?