£65 gift

Umeshp · ‎22-01-2024

I haven't received two gifts that I was promised earlier this month by you:

1. £65 for returning the wrong parcel I received from you.

2. £25 charge on my phone for a few minutes call to Singapore in December 23.

My number xxxxxxxxxxxxxx

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

MI5 · ‎22-01-2024

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎22-01-2024

Are you sure it was O2 you spoke to initially and not part of an elaborate scam?

If it walks like a duck....

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS