rewards

[joules]

Hi Not sure if on the correct board?

How do I get into rewards as I used to put in my mobile number and they sent me a code to let me in and I could then exchange my rewards for gift cards, but for some reason takes me through to priority where it gives the rewards balance but where do I go to manage these please? thanks

[joules]

Thanks for your help with this, I actually am no longer with 02 it is for my partner it is just that I am still registered and can use the forum hence my question? 

Would you know if my thread has been moved to priority queries?  Can you not chat on line rather than having to phone would you know?

Thanks again for all your help.

[pgn]

Sorry, @joules - O2 Priority hiccups can be hard to remedy via chat - but I can tag an O2 Advisor here on the forum from 8am in the morning, see if @O2Lisa can help. I hope so - good luck!

[O2Lisa]

Morning all, thanks for the tag @pgn 😊

@joules I'll message you privately and look in to this for you.

[joules]

Hi thanks for all your help, it seems to have righted itself now.