o2 priority

[laurenbaker]

I recently purchased tickets for Michael Buble through o2 priority and the payment has been processed but I cannot find the tickets anywhere. Please could you let me know how to acess the tickets. This is very important 

[Cleoriff]

Hi @laurenbaker

Did you receive confirmation that your ticket purchase was successful?

If so you wont get the tickets till nearer the date. Usually 2-4 weeks before the gig.

As far as I am aware his tour doesn't start till 2019?

[b4u2]

contact customer services

[madasaf1sh]

@b4u2 contact customer servcies is not always the answer

You can find contact numbers etc here: https://priority.o2.co.uk/faq

[laurenbaker]

Hi,
I received email confirmation but will I receive the tickets by post or do I need to access them electronically?

[Cleoriff]

@laurenbaker

Did you, at the time of purchase, choose to have them sent to you and pay for the service?

If not, then they will come electronically.

https://priority.o2.co.uk/faq

1. What is a mobile ticket?

   It's a new way to get your ticket to an event from Ticketmaster. It will appear on your phone in a barcode format.

2. Why would I want a mobile ticket instead of a paper ticket?

   It saves on having tickets posted to you and saves you having to collect them from the box office.

3. How long does it take to receive a mobile ticket?

   The barcode will be sent to your phone within 24 hours of buying your ticket.

4. What if I lose my phone or it's stolen and I need to get a new mobile ticket?

   Whatever your reason for needing a replacement mobile ticket, just call Ticketmaster on 08702424442. They will cancel the original mobile ticket and send you a new one at no additional cost.

[laurenbaker]

Hi,

If I did not request for the hard copies to be sent and they are coming electronically how long will it take for them to be sent? 

Kind regards, 

Lauren 

[MI5]

Tickets will usually arrive a few days before the concert booking date.
This is to avoid ticket touts buying and selling them on..

[jonsie]

---

@MI5 wrote:
Tickets will usually arrive a few days before the concert booking date.
This is to avoid ticket touts buying and selling them on..

---

And yet.....