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Level 1: Joiner
Posts: 3
Registered: ‎11-12-2018

o2 priority

I recently purchased tickets for Michael Buble through o2 priority and the payment has been processed but I cannot find the tickets anywhere. Please could you let me know how to acess the tickets. This is very important 

Posts: 66,796
Topics: 661
Registered: ‎14-01-2013

Re: o2 priority

Hi @laurenbaker

Did you receive confirmation that your ticket purchase was successful?

If so you wont get the tickets till nearer the date. Usually 2-4 weeks before the gig.

As far as I am aware his tour doesn't start till 2019?

 

*The Game Is On*


Level 4: Observant
Posts: 161
Registered: ‎04-08-2016

Re: o2 priority

contact customer services
Level 20: Radiant
Posts: 643
Registered: ‎04-04-2012

Re: o2 priority

@b4u2 contact customer servcies is not always the answer

You can find contact numbers etc here: https://priority.o2.co.uk/faq
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Level 1: Joiner
Posts: 3
Registered: ‎11-12-2018

Re: o2 priority

Hi,
I received email confirmation but will I receive the tickets by post or do I need to access them electronically?
Posts: 66,796
Topics: 661
Registered: ‎14-01-2013

Re: o2 priority

[ Edited ]

@laurenbaker

Did you, at the time of purchase, choose to have them sent to you and pay for the service?

If not, then they will come electronically.

https://priority.o2.co.uk/faq

 

  1. What is a mobile ticket?

    It's a new way to get your ticket to an event from Ticketmaster. It will appear on your phone in a barcode format.

  2. Why would I want a mobile ticket instead of a paper ticket?

    It saves on having tickets posted to you and saves you having to collect them from the box office.

  3. How long does it take to receive a mobile ticket?

    The barcode will be sent to your phone within 24 hours of buying your ticket.

  4. What if I lose my phone or it's stolen and I need to get a new mobile ticket?

    Whatever your reason for needing a replacement mobile ticket, just call Ticketmaster on 08702424442. They will cancel the original mobile ticket and send you a new one at no additional cost.

     

*The Game Is On*


Level 1: Joiner
Posts: 3
Registered: ‎11-12-2018

Re: o2 priority

Hi,

If I did not request for the hard copies to be sent and they are coming electronically how long will it take for them to be sent? 

 

Kind regards, 

Lauren 

Posts: 85,583
Topics: 522
Solutions: 10,674
Registered: ‎04-04-2012

Re: o2 priority

Tickets will usually arrive a few days before the concert booking date.
This is to avoid ticket touts buying and selling them on..
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Posts: 65,945
Topics: 539
Solutions: 3,338
Registered: ‎04-01-2009

Re: o2 priority


@MI5 wrote:
Tickets will usually arrive a few days before the concert booking date.
This is to avoid ticket touts buying and selling them on..

And yet.....