O2 Priority
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Forum Posts

NOW CLOSED - 🚀£20 Voucher Reward With The Priority Beta App Testing Adventure🚀

**Sorry, the testing opportunity window has now closed** Hey everyone! Exciting news! We're on the lookout for enthusiastic Virgin Media O2 customers to be part of our Beta testing group for the Priority app. The goal is to help us find any issues an...

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Dave-O2 by Community Manager
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FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by Former Staff
  • 20627 Views
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Upcoming Priority Offers: 16th September Onwards

Hi everyone With Lukas having left, I am happy to be sharing the weekly Priority offers with you instead. This week is all about enjoying the end of summer as well as celebrating the beginning of autumn To see all the current offers, check out the Pr...

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TheresaV by Former Staff
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02

Hi, I am trying to use 02 Priority to book tickets tonight before they go on general sale. However the pass code they send me has not arrived. i have tried 3 times in the last hour and all failed to arrive. I have switched off my Wi-Fi but still no l...

Robbie431 by Level 1: Joiner
  • 496 Views
  • 1 replies
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Upcoming Priority Tickets: 15th September onwards

Hi everyone Whilst the sun is not shining on this side of the island, we are still laughing, especially when checking out the many amazing live gigs coming to O2 Priority tomorrow! A fan of comedy? Then you are definitely in the right place! Dave Cha...

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TheresaV by Former Staff
  • 343 Views
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O2 priority Odeon Ticket Vouchers - Keep getting error messages

Right, so this is my 2nd time using the o2 odeon vouchers, the first time they worked amazingly. Now for the recent batch of vouchers that were available for the next Monday (13th September) were available on tuesday onwards. I managed to claim a cod...

Resolved! New order been 1 week no handset or Sim received

Hello,I ordered a new handset and Sim card contract, on September 1st. 1 week has past and no dispatch email or delays notification. Sony Xperia 1 iii z I have contacted online customer services, they informed me to go to store as it should have been...

AlMubeen by Level 1: Joiner
  • 783 Views
  • 3 replies
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Problems with Odeon codes from last week to use today

Both my daughter and I got the Odeon codes last week, but when we tried to book last night both got the same error saying the code was incorrect. We had copied from screenshots of the O2 page with the codes. I trd contacting by twitter, not convinced...

AK04 by Level 2: Apprentice
  • 507 Views
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Wifi calling. Not working on 2 different phones on 02

Hi, we have three phones, two on 02 and EE, all Samsung The Samsung S20+ and A50 Android 11 on02 won't work wifi all switched are on and preferred. The S9 Android 10 is on EE that has the same setting as the other two phones We have no mobile signal ...

Rhcomp by Level 1: Joiner
  • 553 Views
  • 2 replies
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Upcoming Priority Offers: 9th September Onwards

Hi everyone I hope you enjoyed the sunny weather over the last couple of days! This week I will be taking you through the Priority offers for a change, and there are some gems in there, I tell you To see all the current offers, check out the Priority...

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TheresaV by Former Staff
  • 593 Views
  • 2 replies
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Resolved! I lost my Sim Card

Hi, I lost my Sim Card when I went back to my country and am back today in London. I need to replace is ASAP but I want to keep my number. I cannot call any customer services phones because I don’t have a UK sim right now and I cannot contact anyone ...

Denizsan by Level 1: Joiner
  • 619 Views
  • 1 replies
  • 0 kudos