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Staff deal

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Jac161801M
Level 1: Joiner
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on ‎06-05-2022 14:28

on ‎06-05-2022 14:28

Hello, I am a virgin media employee and have filled out the form for this account to be transferred to a staff account for the benefits. But have still not had the change I’ve yet and it has been 5 days now 

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MI5
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on ‎06-05-2022 14:33

on ‎06-05-2022 14:33

@Jac161801M 

We’re just customers but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: O2 Open & Friends and Family discounts - How to sign up 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151712 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎06-05-2022 14:33

on ‎06-05-2022 14:33

@Jac161801M 

We’re just customers but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: O2 Open & Friends and Family discounts - How to sign up 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 78: King of Kings
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on ‎06-05-2022 15:14

on ‎06-05-2022 15:14

@Jac161801M 


The details should be on the Virgin Media Intranet or the o2 Intranet, i would imagine, along with a specific Customer Services Contact/ for staff accounts

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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