O2 priority app not working

TheOwenG · ‎04-12-2025

Hi all

everytime I try and login to o2 priority I get “Sorry we can’t deal with your request at this time” I have uninstalled and reinstalled the app abut still the same message. Is the app down?

Thanks

Enlli · ‎04-12-2025

Working fine for me just now.

Is the website version working for you?

You will need to contact O2 by one of the methods in this guide

Guide: How to find help & contact O2

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎04-12-2025

Working for me @TheOwenG bur sadly useless

Did you reboot phone before reinstalling?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎05-12-2025

@Enlli wrote:
...
Is the website version working for you?
...

Note that O2 Priority is accessible only via the Priority app, the change happened in Aug-2025, @Enlli - https://community.o2.co.uk/t5/O2-Priority/Priority-via-web-browser-closing/m-p/1805131/highlight/tru...

|-- O2 Social Media Team via Facebook Messenger

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