New phone

[JamieBr20]

Spoiler

Spoiler

Hi, I recently upgraded my phone and today it was meant to be delivered to my great grandparents but unfortunately was not delivered because I couldn't find the code to give them, I tried logging into the account but it's trying to send me q code to log in and for some reason I've been cut off, can't use data, can't receive or send messages or calls on my old phone. I wasn't sent a code for the phone delivery on email or anything. I need help with this please 

[jonsie]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255