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I won tickets to Friday Country to Country and not received anything yet

Jynxx
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Hi I won the competition to win tickets to Country to Country on Priority this Friday. 

It was run and handled by weticketit and I sent the RSVP to confirm attendance. 

I messaged last week as they said the fulfillment team would be in touch but I've not heard it recieved anything so far. 

I messaged by email again yesterday but I've had no response. 

We've booked a hotel and trains and as I have ADHD I'm completely spiralling about this now. 

Does anyone know a number for O2 priority or the fulfillment team I need to speak to, to find out what's going on? 

Not sure if this is normal timeframes

Thanks in advance

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MI5
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@Jynxx 

Contact is via customer service.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 153870 Posts
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Registered:

@Jynxx 

Contact is via customer service.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Jynxx
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Thanks I'll try those contacts 

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madasaf1sh
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@Jynxx 

 

You can try calling them as well here from the weticketit.com website  +44 (0)20 3650 3132 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Jynxx
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This has been resolved with the help of @Dave-O2 who is a literal hero❤️

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Cleoriff
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@Jynxx wrote:

This has been resolved with the help of @Dave-O2 who is a literal hero❤️


Excellent news @Jynxx x

Veritas Numquam Perit

Girl in a jacket
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