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Greggs Gift E-card

Khjd21
Level 1: Joiner
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Just tried to use my Greggs £2 gift card in store but it didn’t work. Am I doing something wrong or is there a restricted time around when you can use it?

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MI5
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@Khjd21 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
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@Khjd21 

 

How did you try and use it, as for me I just scanned the QR code in Priority and it took the £2 off and could also use the Greggs App afterwards.. 

You cant use it with any other o2 priority offer, so if you get coffee for a £1  then it cant be used, or any Monzo, Octopus offers etc. 

 

Might be worth reaching out to Greggs via Twitter as well..

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Khjd21
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I went into the Greggs store and scanned it like I normally would but it didn’t take the £2 off. Does it have to be used after 12pm on a Monday to work do you think?

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Oxonian
Level 39: Midshipman
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@Khjd21 

 

"Greggs Customer Care" usually respond to e-mails within 24 hours :-

 

GETINTOUCH@GREGGS.CO.UK

 

It might be easier to get a sensible answer from them rather than from O2. 👍

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madasaf1sh
Level 78: King of Kings
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@Khjd21 


Sounds like an issue with the store, as no resttictions that I can remember, just cant use it with any of the £1 free offers.. 

 

Greggs are quicker on Twitter than emailing them... 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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