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Final bill

00
Level 1: Joiner
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I have finished a contract with O2 . I want to pay my final bill but I can't because : I dont  have access to the O2 account , I cant over the phone because the O2 advisor works from home and has no access to the payment . I asked to have my bill sent home to pay at the post office , but the person I spoke to on the phone is also unable to send the final bill . How can I get the final bill so that I can pay it .

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madasaf1sh
Level 49: Rootin' Tootin' 
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@00

If you know the amount then pay by Online Banking

Full details can be found here : https://community.o2.co.uk/t5/How-to-Guides/How-to-Pay-Your-Bill-Contract/ba-p/1014090

It may also be worth calling back tomorrow, as they should be able to process the payment.
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts

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madasaf1sh
Level 49: Rootin' Tootin' 
  • 3062 Posts
  • 24 Topics
  • 553 Solutions
Registered:
@00

If you know the amount then pay by Online Banking

Full details can be found here : https://community.o2.co.uk/t5/How-to-Guides/How-to-Pay-Your-Bill-Contract/ba-p/1014090

It may also be worth calling back tomorrow, as they should be able to process the payment.
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts

View solution in original post

Message 2 of 2
165 Views