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Disney plus

Debbie69
Level 1: Joiner
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on ‎30-12-2020 18:14

on ‎30-12-2020 18:14

I’m trying to activate my Disney plus free for 6 months but all I keep getting is the code has already been redeemed, I’ve tried through text, via the email and on my o2, I’m just going to give up!!
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MI5
Level 94: Supreme
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on ‎30-12-2020 18:43

on ‎30-12-2020 18:43

@Debbie69 

I'll ask @O2Emma to help you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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O2Emma
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on ‎30-12-2020 18:48

on ‎30-12-2020 18:48

Not a problem @MI5 I will pick it up grin

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O2Emma
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on ‎30-12-2020 18:50

on ‎30-12-2020 18:50

Hi @Debbie69 Its easy to resolve no giving up some good stuff on Disney  I will need to private message you .

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MI5
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on ‎30-12-2020 19:04

on ‎30-12-2020 19:04

Thanks @O2Emma 

What's the fix for this?

A new code?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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O2Emma
Former Staff
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on ‎30-12-2020 19:10

on ‎30-12-2020 19:10

No problem @MI5  we have to re send the link to over-ride one not working or says already redeemed 2 min job grin

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MI5
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on ‎30-12-2020 19:11

on ‎30-12-2020 19:11

thumbsup @O2Emma 

I've just tagged you in another one LOL

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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on ‎30-12-2020 19:12

on ‎30-12-2020 19:12

Being kept busy @O2Emma LOL

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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O2Emma
Former Staff
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on ‎30-12-2020 19:14

on ‎30-12-2020 19:14

Yes @MI5 likes me earning my keep @jonsie joy

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Cleoriff
Level 94: Supreme
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on ‎30-12-2020 19:14

on ‎30-12-2020 19:14

Weird, the amount of people this has happened to this week...rofl

Veritas Numquam Perit

Girl in a jacket
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