Solved: Discount Voucher didn't work, paid the bill

aysenurltny · ‎20-01-2022

Hey! I recently got a deal from Virgin Media for broadband, and got a call from O2 to add a sim card to my deal and I agreed. In my Virgin bundle deal, I had a voucher and I wasn't going to pay any bills for around 2 and a half months. But today O2 cut the bill from my credit card. Could you inform me about this? Thanks

MI5 · ‎20-01-2022

@aysenurltny

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-01-2022

@aysenurltny

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Discount Voucher didn't work, paid the bill

Cancelled order

Tom Grennan - O2 PRIORITY

Priority - 4 numbers one account

PRIORITY: Vue 2 for £9 deal

Vue offer finished?