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shanae1
Level 1: Joiner
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on ‎26-05-2022 21:02

on ‎26-05-2022 21:02

Hi I brought billie eilish tickets. I recieved a confirmation email but I can't find it. I think I may have deleted and I don't know what to do.

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MI5
Level 94: Supreme
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on ‎26-05-2022 21:07

on ‎26-05-2022 21:07

@shanae1 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Or contact Ticketmaster directly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152777 Posts
  • 652 Topics
  • 29165 Solutions
Registered:

on ‎26-05-2022 21:07

on ‎26-05-2022 21:07

@shanae1 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Or contact Ticketmaster directly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 78: King of Kings
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on ‎26-05-2022 21:29

on ‎26-05-2022 21:29

@shanae1 

 

It depends on the location of the gig,... 

 

For Gigs at The o2 contact AXS  via axs.com : https://support.axs.com/hc/en-gb/articles/4416980762770-How-do-I-contact-AXS-UK-as-a-customer-

For o2 Academy's you need to contact TicketMaster via https://help.ticketmaster.co.uk/hc/en-us/articles/360017761298-How-to-Contact-Us (TicketMaster charge £5 per ticket for lost tickets).. 

 

 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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