Solved: 02 priority

shanae1 · ‎26-05-2022

Hi I brought billie eilish tickets. I recieved a confirmation email but I can't find it. I think I may have deleted and I don't know what to do.

MI5 · ‎26-05-2022

@shanae1

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Or contact Ticketmaster directly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎26-05-2022

@shanae1

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Or contact Ticketmaster directly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

madasaf1sh · ‎26-05-2022

@shanae1

It depends on the location of the gig,...

For Gigs at The o2 contact AXS via axs.com : https://support.axs.com/hc/en-gb/articles/4416980762770-How-do-I-contact-AXS-UK-as-a-customer-

For o2 Academy's you need to contact TicketMaster via https://help.ticketmaster.co.uk/hc/en-us/articles/360017761298-How-to-Contact-Us (TicketMaster charge £5 per ticket for lost tickets)..

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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