Esim

[DaveyA]

Hi,

I have a current O2 account, and wish to add an Esim. I want to keep my current physical sim and phone number, but require a 2nd phone number.

Here's my questions:

Is iphone 8 compatable with Esim? (if not, I can upgrade my phone).

What is the cost of the Esim? - Will I need to take a 2nd package for the Esim?

[MI5]

@DaveyA 

iPhone 8 is not eSim compatible, you will need to upgrade to a X, XR, 11 or 12.

You will also need a new sim only contract to have two numbers.

eSim is free to get once you have your new simo contract.

[DaveyA]

Ok,

I have just upgraded my phone, and statred a new contract.

When I asked for a Esim Pack, Customer service told me that I had to buy an additional Esim tarif

[MI5]

@DaveyA 

You'll need a new tariff to use with an esim as I mentioned above.

There are no esim tariffs though but you can have an esim on any tariff.