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on 09-04-2020 18:11
Hi, I've just received 1755hrs) a suspicious text with a link saying my bill has not been paid. On trying to contact o2, I was told they are only answering limited queries due to the Covid 19 crisis, and the department I needed was finished at 1800. ( It was just before then!). Being a Bank holiday weekend, I fear the timing of this may catch many people out and you have no resource for them to confirm this with you. Please take steps to counter this and protect your users, Many thanks, Dave
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on 09-04-2020 18:14
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on 09-04-2020 18:14
It's a well known scam
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
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on 09-04-2020 18:14
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on 09-04-2020 18:14
It's a well known scam
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
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on 09-04-2020 18:28
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on 09-04-2020 18:33
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on 09-04-2020 18:33
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on 09-04-2020 22:10
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on 09-04-2020 22:10
Thanks for that, rang 7726, number not recognised
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on 09-04-2020 22:11
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on 09-04-2020 22:11
You forward the text to 7726, not call the number.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 09-04-2020 22:12
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on 09-04-2020 22:12
No, number was 447765422923
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