phone not registered for network

[Pcc1]

when i try to use my phone it comes up with an error stating 'Not registered on network' i have just recently been moved for virgin media over to O2, it hasn't worked since, also if I'm phone by a 3rd part it saying my phone is not available

[personal details removed]

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

[gmarkj]

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