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sall
Level 1: Joiner
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hi

my contract should of ended on the 16th of September but I am still being charged could you tell me why please do I need to get another Sim and stop using this one 

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MI5
Level 94: Supreme
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@sall 

Contracts don't end unless cancelled.

They continue on a rolling 30 day tariff.

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150295 Posts
  • 641 Topics
  • 28623 Solutions
Registered:

@sall 

Contracts don't end unless cancelled.

They continue on a rolling 30 day tariff.

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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