lost phone

[Niki2]

Hello, i'm in Mexico and have lost my phone. I have tried ringing the number but was on hold for over an hour and never got through. I would like to report it lost and have it blocked from making calls or accessing the internet.

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Guide: Lost or Stolen O2 Device? - How to Report it