Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I need to contact o2 customer services as I am having a dispute with a company that have been charging me insurance for a phone that has not been in use since 2016 and I need to provide Proof of non usage! I have tried looking for an email address to...
my o2 services are not working and I can't use anything I paid all the bills for this month on top of that I tried to order a tablet and It took me twice the money for it and it didn't let me order it, I am very upset with this as O2 left me without ...
Hi,I bought a huawei p30 lite on 12th march. There was a £40 cashback offer. How do I claim it back?
Hello, My number has recently been ported to O2 and the app no longer loads, it will send the 6 digit code to my ported O2 number but then states the message "your phone number xxx is not eligible to enjoy PRIORITY"How do i fix this please? it's been...
I placed an order for a new iPhone. Order went through fine.Noticed its at my family members house that I was living at a few years ago.I have just changed it, will the delivery still be next day and will it come to my current address? Stay safe,Rega...
Hi,I ordered an iPad Pro on Saturday for delivery today. All contracts have been received but I have not had an update on delivery and it doesn’t look like it has been shipped today either. There is no one available to speak to check the status of my...
Hi, I'm wondering if it's possible to add on a smartwatch to my pay monthly plan, as I would like one but cant pay for it outright and would prefer to pay it off monthly.
Hi i was trying to pay the balance of my bill online, dont usually have any problem with this but the last few days all i see is an error at the Card Security Code section. Is this a problem with anyone else?Like this, This information is not availab...
I am trying to make an insurance claim to replace my lost phone and it requires a proof of purchase. Is there any way I can find my proof of purchase in my O2 or does your first air time bill count as proof of purchase?
Is it possible to set a spending cap through the MyO2 App? O2 are only taking urgent calls during this time and so I can't do it that way.
