Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Can’t change my tariff

I have been trying to change my tariff back to a £10 rolling plan as I switched to the 8 Gig pay monthly. However, I want to change back and whenever I put my card details in it says that they won’t take the money and switch my tariff? Do you know wh...

Remaining Data Circle

When I open my O2 app it doesn't show the green circle of how much data I have left, there is just a small tab that says I have so and so data left etc, how can I see the remaining data left in the form of the circle?

My O2 App

Hi All of a sudden when I login to the o2 app I get this new start screen which is annoying it just repeats the info on the account tab but I get this data consumption thing which keeps saying I’ve used 0mb of data. Anyone else with this issue?

It’s not letting me sign into my account

Not letting me sign into my 02 account

Delivery order

I ordered 2 phones at the same time, everything was paid and delivery dates were set and one phone has already been delivered, but there is a problem with the second one because it is not delivered yet

Resolved! Travelling to Namibia

travelling to Namibia for a few weeks. I want to make sure my phone will work and have enough data

Resolved! O2 app

I try to log in the app it won’t allow me. I log in online and I can’t see my phone data or make payments for it

Resolved! Insurance

I have damaged my phone. I have O2 insurance. What’s the customers service number to sort this

Subscription to Amazon Music Unlimited

Regards,

Resolved! Inquiry about 08458520628 call

Hello, I just got a call from 0845 8520628 to propose me to get a discount of 20%, which looks great!I was requested, first to change my password to 22446688 which was given to me the caller. After that, I was told that I will get a discount and will...

O2

Forum Posts