My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 6722 Views
  • 1 replies
  • 1 kudos

Resolved! When does my contact end?

Hello, I currently have a contract with you that I think ends soon however I cannot find the end date.

Emily_ by Level 1: Joiner
  • 265 Views
  • 2 replies
  • 0 kudos

Resolved! Cancel phone

I need to cancel my phone number, I moved back to the Czech Republic two months ago. The O2 website does not specify how to cancel the number. Please help with the solution My number is [edited] [Mod edit: Image rejected as it contained personal info...

Resolved! Cancelling contract

Hi, I would like to cancel my phone contact please. I am in South America and can't get through on the phone, is there a way to do it online? Thank you

Elena4 by Level 1: Joiner
  • 400 Views
  • 1 replies
  • 0 kudos

Resolved! Stupid question regarding new phone

Can I just buy a new phone from Amazon etc and put my existing o2 sim in and just continue on my monthly contract ? My current phone is paid off and I just pay for my monthly allowances now.

gazza2111 by Level 1: Joiner
  • 177 Views
  • 1 replies
  • 0 kudos

Tarriff Changing Plans

I would like to change my Tariffs plans

Mew1 by Level 1: Joiner
  • 169 Views
  • 2 replies
  • 0 kudos

Accessing My O2 app

Having problem getting access to My O2. Wish to see breakdown of last bill.

Bdillon by Level 1: Joiner
  • 191 Views
  • 2 replies
  • 0 kudos

Change the billing name and plan for my account

My mother has been paying my phone bill. I now want to pay the bill myself. I also would like to change my plan to sim only at a lower monthly rate. please can you advise what I need to do to make this happen?

My O2

Why can't I see my number on My O2? 

Can't access my O2 on mobile app

Hi, I've been trying to log in on the my O2 app but I can't get it to work. I use the exact same email and password that I use on my laptop[ to view my account but it always says it doesn't match. When I'm sent the 6 digit code and copy it exactly it...