My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 1412 Views
  • 1 replies
  • 1 kudos

Resolved! I am having trouble logging into the my O2 app

Hi, I am having trouble logging into the my O2 app. I have reset the password multiple times but keeps saying it doesn't match.

Pete9 by Level 1: Joiner
  • 397 Views
  • 2 replies
  • 0 kudos

My account is blocked

Hi my o2 account has been blocked and I need to pay my bill but I've been cut off to call someone how can I pay it please I need my phone back on

Nadene1 by Level 1: Joiner
  • 439 Views
  • 5 replies
  • 0 kudos

Resolved! how to remove a bolt on

please can someone tell me how to remove a bolt on, tried ringing O2 and they just end the call and the my O2 is the worst customer web page I have ever had the displeasure to navigate

mjg72 by Level 1: Joiner
  • 175 Views
  • 1 replies
  • 0 kudos

Resolved! age restriction

I want to take age restriction of my phone

Crai by Level 1: Joiner
  • 169 Views
  • 1 replies
  • 0 kudos

Resolved! Disney+ 6 months free

I have recently upgraded my phone. With my previous tariff I had Disney+ as a bolt on from o2 with the £2 saving. When upgraded I was eligible for the 6 months free, however, I am now unable to access Disney+ at all as the redemption code I received ...

Resolved! I can't download my bill

I can't download my bill from the O2 website, I get an error 404 message. Who can I contact to get this fixed asap?I can't get through to speak to anyone on 202 and I can't find any other support numbers where you can actually speak to somebody, as I...

CDob by Level 1: Joiner
  • 145 Views
  • 2 replies
  • 0 kudos

Resolved! My 02

When i joined my 02 was told I would get £5 credit. Well over a week now and nothing

Woo5 by Level 1: Joiner
  • 200 Views
  • 2 replies
  • 0 kudos

Resolved! Ordered a new iPad - new customer - not heard anything?

Hi, I ordered a new ipad and applied for it - I think the credit check has went through as I have received my CCA and all info etc and the deposit has been taken from my account. However I can't look at My O2 yet as it's showing as though the account...

EmmyLou94 by Level 1: Joiner
  • 246 Views
  • 5 replies
  • 0 kudos