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amend spend cap

User78
Level 1: Joiner
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on ‎06-12-2023 18:54

on ‎06-12-2023 18:54

I would like to amend my spend cap

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madasaf1sh
Level 79: Lord of the Boards
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on ‎06-12-2023 19:07

on ‎06-12-2023 19:07

@User78 

 


We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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on ‎06-12-2023 19:11

on ‎06-12-2023 19:11

@User78 

If you're on the new billing system you can manage it in your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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User78
Level 1: Joiner
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on ‎06-12-2023 19:18

on ‎06-12-2023 19:18

I should be on the new billing system since I joined 6 months ago. I managed to change it once i called 202 and waited  30 min. Do not understand for the life of me why they would not add the ability to change it online.

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MI5
Level 94: Supreme
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on ‎06-12-2023 19:31

on ‎06-12-2023 19:31

@User78 

Strangely there are still people joining today who are not on the new system.

No sense to it at all.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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