Wrong Billing
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on 27-10-2024 22:49
I’ve been charged 12 £ for nothing, haven’t used O2 at all in India what are these charges for, also when my cap is zero, how would you explain these charges.
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on 27-10-2024 22:51
This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.
If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
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