Why can’t I log in to My 02.

[KrisSko08]

I reset my password and I can log in on the 02 website but not on MyO2. What should I do?

[Enlli]

You and thousands of others. O2 have made a mess of a system update 

You will need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , X Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) 

Or phone them on 202 or 0344 809 0202 (contract) 

4445 or 0344 8090222 (PAYG)

[Oxonian]

@KrisSko08 

If you can log into MyO2 on the website but not on the app, it might be worth uninstalling the app, restarting your 'phone and downloading the latest version of he app. 

It probably will not solve your problem, but it just might - so it is worth a try. 👍