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Want to merge accounts but read it can no longer be done online + discounts?

Jigsawe24
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I've read on here there used to be a link to add O2 products even if they had a separate O2 account. But it's not possible anymore. Could I port in and out perhaps, if that's a thing?

 

And the reason I want to do this is because I believe you get a discount for having 2+ products on your O2 account (if they are added with 28 days of activation). Is this still a thing?

 

Thank you

 

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pgn
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Adding additional products to a single MyO2 account has been disabled while O2 complete migration of customers to the newer 360 system: https://community.o2.co.uk/t5/Welcome-News/O2-System-Updates-360/m-p/1598402/highlight/true#M39424

 

It may return at some point as the migration completes, but for now your question would be best directed at the O2 Social Media Team, link below has the details, @Jigsawe24 

Good luck!

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MI5
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@Jigsawe24 

You still get multisave discount as long as both accounts are registered to the same address.

Multisave | Plans & Tariffs | O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Jigsawe24
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Thanks, I would like them both on the same account just because its easier to view them all. Is there possibly a way to remove an account and add? 

 

I'm gonna upgrade the sim (tariff) on the second one if that helps?

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MI5
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@Jigsawe24 

Once you upgrade you can add the multisave discount on the second account within 28 days.

No need to add/remove anything.

https://www.o2.co.uk/multisave

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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