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Virgin Media to O2 migration and App log In issue

Deadskull1133
Level 1: Joiner
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Unable to log in to My O2 app after the migration from virgin media sim. Every time I tried to log in in the app it says something went wrong. I need a solution for this issue.

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MI5
Level 94: Supreme
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@Deadskull1133 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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