Solved: Validating email

thisname · ‎27-09-2018

I changed my email address. My account said it is sending me an email to confirm address. Email not received. Rerequested several times. No email. Repeated change of email address, still no email received.

Yes my email address is spelt correctly!

MI5 · ‎27-09-2018

Have you checked your spam folder ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎27-09-2018

Have you checked your spam folder ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

thisname · ‎27-09-2018

ok - now I feel stupid! Thank you! Been driving me crazy!

MI5 · ‎27-09-2018

No worries

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎28-09-2018

Welcome to our community @thisname! Awesome to see you got this resolved so quickly in the end, cheers @MI5 for the suggestion!

Hope you have a lovely weekend ahead.

O2

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