Solved: This is not a good thing...

David1944 · ‎07-11-2022

I posted a question relating to my inability to actually get the correct phone number linked to my O2 account on this board a day for so ago. I had some rubbish about being awarded some kind of kudos for my contribution but no actual advice, In fact I managed to get the phone linked by sheer perseverance with no help from O2 at all.

Now I find that I can get onto my O2 web page but can't seem to actually check my bill, yet more madness....

gmarkj · ‎07-11-2022

See if this is of any help @David1944

Guide: How do I get to the 'Download Bill' page?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

MI5 · ‎07-11-2022

@David1944

O2's social media channels are always on hand to help if needed.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎07-11-2022

See if this is of any help @David1944

Guide: How do I get to the 'Download Bill' page?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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