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Sims card and account

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Jenette
Level 1: Joiner
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on ‎15-03-2022 21:11

on ‎15-03-2022 21:11

Hi, so I switch from three to o2 Friday and to my understanding the sims card should have arrive the next day. I looked up for more information on the website and said I should allow 5 working days and it’s been 5 days. I decided to try and track the order but my account has not be set up apparently 🙂 and if I try to log in through the web it says I did not have any orders.

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MI5
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on ‎15-03-2022 21:16

on ‎15-03-2022 21:16

@Jenette 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎15-03-2022 21:16

on ‎15-03-2022 21:16

@Jenette 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Jenette
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on ‎15-03-2022 21:17

on ‎15-03-2022 21:17

Thank you 

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MI5
Level 94: Supreme
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on ‎15-03-2022 21:18

on ‎15-03-2022 21:18

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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