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Request PAC without my o2 sim

Shiggins
Level 1: Joiner
  • 1 Posts
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Registered:
Hi, I’m overseas, don’t have my o2 sim, and need to cancel my account.
Is there a way to get a PAC without texting a request from my o2 sim?
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Cleoriff
Level 94: Supreme
  • 126912 Posts
  • 834 Topics
  • 7577 Solutions
Registered:

Hi @Shiggins 

You'll need to call O2.

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

Veritas Numquam Perit

Girl in a jacket

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Message 2 of 2
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Cleoriff
Level 94: Supreme
  • 126912 Posts
  • 834 Topics
  • 7577 Solutions
Registered:

Hi @Shiggins 

You'll need to call O2.

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
455 Views