You can ask for the money to be transferred to your bank account which you can then use yo pay off your device plan by calling payment management.
To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Best time to call is around 8.00am