Not been contacted about a phone contract

[Kerris_F2]

Good afternoon, To whoever it may concern.

I recently placed an order in for the new Iphone 15 Pro Max. My order number is [removed]. I ordered on friday 26th july& then got an email an hour after i ordered on friday saying they had to do a credit check & they will contact me within 24 hours but i haven't heard anything back and i have already paid £30 upfront. 

Kind Regards,

Kerris

[mod edit: we've removed some sensitive details as these posts are publicly viewable. Thanks 🙂]

[Cleoriff]

@Kerris_F2 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Guide: How to find help & contact O2