30-08-2023 17:01
30-08-2023 17:29
Are you able to log in online?
Have you tried deleting and reinstalling the app?
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202