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My o2 app

Jordanuk223
Level 1: Joiner
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I can't check my mobile data or other usage in the app or the my o2 website, it says the o2 app is unavailable in my area (I have used it previously) and tells me to use the my o2 website which also doesn't show anything but tells me my device is already registered.

 

The virtual assistant does not help and recommends speaking to an expert using the my o2 app which is what is unavailable in the first place.

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MI5
Level 94: Supreme
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@Jordanuk223 

You need to contact O2 to fix the issue they have created for almost everyone.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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