Solved: My account says no product but I've received an em...

Minnielochrie · ‎16-02-2023

My account says no product but I've received an email saying dispatched, have I been conned?? do I need to change my address, I'm unsure if I'm being para.its just I got a phone call and credit check was successful and it's still says no products, help?

MI5 · ‎16-02-2023

@Minnielochrie

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎16-02-2023

@Minnielochrie

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

My account says no product but I've received an email saying dispatched, have I been conned??

Cancel my O2

Not received my device

Phone upgrade

My contract **********

Databank