My O2 doesn’t work in italy

[Raua]

Hi, I am in Rome since 2-3 days my O2 doesn’t work could you help me please

[jonsie]

You need to have 4G and wifi calling activated on your account by customer services

These are some tips to try :

•   Reboot phone.
•   Manually search for a different network
•   If using an iPhone, change data apn to  mobile.o2.co.uk
•   Call customer service to check for any roaming bars
•   Or if you message O2 using the social media links below, they should be able to help you with this